A study on the revolution of consumer relationships as a combination of human interactions and digital transformations

Author:

Singh Uma S.,Singh Nidhi,Gulati Kamal,Kumar Bhasin Narinder,kumar Harish,Sreejith P.M.

Publisher

Elsevier BV

Subject

General Medicine

Reference15 articles.

1. N. Geladi, “Technology is Affecting the Quality of Human Face-to-Face Interaction,” 21 May 2018. [Online]. Available: https://medium.com/digital-society/technology-is-affecting-the-quality-of- human-face-to-face-interaction-146fe72a29c5.

2. mycustomer, “Human vs Digital,” [Online]. Available: https://www.mycustomer.com/content/human-vs-digital.

3. R. Edwards, “Digitalization and the human element in digital change,” [Online]. Available: https://www.i-scoop.eu/digitalization-human- element-technological-change/.

4. C. L. P. J. S. Christopher Angevine, “The secret to making it in the digital sales world: The human touch,” [Online]. Available: https://www.mckinsey.com/~/media/McKinsey/Business%20Functions/M arketing%20and%20Sales/Our%20Insights/The%20secret%20to%20maki ng%20it%20in%20the%20digital%20sales%20world/The-secret-to- making-it-in-the-digital-sales-world-human-touch.ashx.

5. Introduction;Belleghem,2015

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