1. Strategy, change and defensive routines;Argyris,1985
2. How to teach smart people to learn;Argyris;Harvard Business Review,1991
3. Good communication that blocks learning;Argyris;Harvard Business Review,1994
4. Empowerment;Argyris;Harvard Business Review,1998
5. The right mind set for managing information technology;Bensaou;Harvard Business Review,1998