1. Customer Channel Migration;Ansari;Journal of Marketing Research,2008
2. Adding Bricks to Clicks: Predicting the Patterns of Cross-channel Elasticities Over Time;Avery;Journal of Marketing,2012
3. Competing in the Age of Omnichannel Retailing;Brynjolfsson;MIT Sloan Management Review,2013
4. The Innovator's Solution;Christensen,2003
5. The Consumer Decision Journey;Court;McKinsey Quarterly,2009