1. The Influence of In-Store Lighting on Consumers' Examination of Merchandise in a Wine Store;Areni;International Journal of Research in Marketing,1994
2. The Role of the Environment in Marketing Services;Baker,1986
3. An Experimental Approach to Making Retail Store Environmental Decisions;Baker;Journal of Retailing,1992
4. Servicescapes;Bitner;Journal of Marketing,1992
5. A Study of Consumer Irritations During Shopping;d'Astous,1996