The impact of hedonic and utilitarian value of online avatars on e-service quality

Author:

Etemad-Sajadi Reza,Ghachem Lassaad

Funder

LHC

Publisher

Elsevier BV

Subject

General Psychology,Human-Computer Interaction,Arts and Humanities (miscellaneous)

Reference60 articles.

1. Developing and validating an instrument for measuring user-perceived web quality;Aladwani;Information & Management,2002

2. Avatar business value analysis: A method for the evaluation of business value creation in virtual commerce;Arakji;Journal Economic Commerce Research,2008

3. Work and/or fun: Measuring hedonic and utilitarian shopping value;Babin;Journal of Consumer Research,1994

4. An evaluation of cyber-bookshops: The WebQual method;Barnes;International Journal of Electronic Commerce,2001

5. Case study-Embodied virtual agents: An analysis on reasons for failure;Ben Mimoun;Journal of Retailing and Consumer services,2012

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