Impact of innovations on service orientation of employees in the hotel management

Author:

Blešić Ivana,Tepavčević Jelena,Stanić Milena,Dragin Aleksandra,Ivkov Milan

Publisher

Centre for Evaluation in Education and Science (CEON/CEES)

Subject

Industrial and Manufacturing Engineering,Materials Science (miscellaneous),Business and International Management

Reference37 articles.

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3. Ansari, N.Y., Siddiqui, S. H., and Farrukh, M. (2018). Effect of High Performance Work Practices on Job Embeddedness and Employee Innovative Behavior. International Journal of Contemporary Economics and Administrative Sciences, 8(2), 64-88;

4. Boles, J.S., Babin, B.J., Brashear, T.G. and Brooks, C. (2001). An examination of the relationship between retail work environments: Salespeople sellingorientation customer orientation and job performance. Journal of Marketing Theory and Practise, 9, 1-13;

5. Brown, S.P. and Peterson, R.A (1993). Antecedents and consequences of salesperson job satisfaction. Meta analysis and assessment of casual effects. Journal of Marketing Research, 30, 63-77;

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