The effects of organizational factors on work outcomes: The role of employee resilience in hospitality kitchens

Author:

Jakubiv Marija,Pršić Mladen,Ćirić MilošORCID

Abstract

This paper aims to examine the role of relationships between organizational factors, employee resilience and work outcomes, in order to test the mediatory role of employees in hospitality kitchens in Serbia. The paper represents a quantitative study; the research was conducted through a questionnaire which served as a means for collecting reliable data. The data were obtained from 182 respondents employed in hospitality kitchens in Serbia. The results of this research have shown that resilience has a mediatory role between organizational factors and work outcomes. This paper deals with an important research subject, which is currently not given enough attention, which is indicated by the fact that this type of research has not yet been conducted in hospitality kitchens.

Publisher

Centre for Evaluation in Education and Science (CEON/CEES)

Subject

General Medicine,General Chemistry

Reference69 articles.

1. Alamene, W., Eke, B. C., & Anyanwu, S. A. (2017). Innovation and organizational resilience: A study of selected food and beverage firms in Port Harcourt. International Journal of Advanced Academic Research, 3(6), 1-15;

2. Alola, U. V., & Alola, A. A. (2018). Can resilience help? Coping with job stressor. Academic Journal of Economic Studies, 4(1), 141-152;

3. Bishop, J. K. (2020). Organisational learning culture: The relationship to employee wellbeing and employee resilience (Unpublished master"s thesis). University of Canterbury. http://dx.doi.org/10.26021/6127;

4. Blešić I., Kovačić S, Petrović M, & Milićević S. (2019). The effects of organisational factors on work outcomes in hospitality: The role of resilience, European Journal of International Management, 1(1), 1. https://doi.org/10.1504/EJIM.2021.10040417;

5. Blešić, I., Tepavčević, J., Stanić, M., Dragin, A., & Ivkov, M. (2019a). Impact of innovations on service orientation of employees in the hotel management. Marketing, 50(1), 13-23. https://doi.org/10.5937/markt1901013b;

Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3