The Relationship between Organizational Justice, Responsibility, and Job Satisfaction among Jordanian Nurses

Abstract

AbstractAim: The study aims to examine the relationships between organizational justice, corporate social responsibility, and job satisfaction among nurses in Jordan.Methods: A quantitative, cross-sectional design was utilized the study utilized a descriptive cross-sectional research design. The study was performed in a single hospital site in Jordan. A total of 178 nurses participated in the study. The Organizational Justice Scale, Corporate Social Responsibility Scale, and the Minnesota Satisfaction Questionnaire were used to measure the primary variables. Ethical approval was given by relevant ethical review boards.Results: Nurses had moderate levels of organizational justice, corporate social responsibility, and job satisfaction. Female nurses were found to have significantly higher levels of ethical corporate social responsibility than male nurses (P<0.05). No other significant differences or relationships were found on the levels of organizational justice, corporate social responsibility, and job satisfaction based on sociodemographic characteristics (P>0.05). Organizational justice had a significant, positive relationship with corporate social responsibility (r= 0.50,p= 0.000). Both organizational justice and corporate social responsibility had significant, positive relationships with job satisfaction (r= 0.60,r= 0.74,p< 0.001) consecutively.Conclusion: Healthcare organizations with high levels of organizational justice and corporate social responsibility reflect work environments that are fair, honest, objective, and morally and socially responsible not only to patients who are direct recipients of care but also to the public and wider society. Implementing policies and guidelines that espouse organizational justice and corporate social responsibility can help embed and institutionalize these concepts within healthcare organizations. Future research should be directed towards exploring factors that mediate the levels of job satisfaction, and in turn, how these factors might affect organizational justice and corporate social responsibility.