Metaverse for Enhancing Customer Loyalty: Effective Strategies to Improve Customer Relationship, Service, Engagement, Satisfaction, and Experience-Reference-Cited by-同舟云学术

Metaverse for Enhancing Customer Loyalty: Effective Strategies to Improve Customer Relationship, Service, Engagement, Satisfaction, and Experience

Author:

Rane Nitin,Choudhary Saurabh,Rane Jayesh

Publisher

Elsevier BV

Subject

General Earth and Planetary Sciences,General Environmental Science

Reference113 articles.

1. A Survey on the Metaverse: The State-of-the-Art, Technologies, Applications, and Challenges;H Ning;IEEE Internet of Things Journal,2023

2. Metaverse for social good: A university campus prototype;H Duan;Proceedings of the 29th ACM international conference on multimedia,2021

3. Beyond customer loyalty;J L Heskett;Managing Service Quality: An International Journal,2002

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