An Investigation of Enterprise Resource Planning Implementation in a Small Firm

Author:

Abdel-Kader Magdy1,Nguyen Thu Phuong2

Affiliation:

1. University of Bedfordshire, UK

2. TECHCOM Bank, Vietnam

Abstract

Enterprise Resource Planning (ERP) systems have been recognized as complex and costly, which limited their implementation in large organizations. However, an increasing number of small organizations have recently gained interest in this system. This paper investigates the implementation process of ERP in a small firm. The investigation focused on two perspectives of ERP implementation: successes achieved and problems encountered. Despite many problems encountered in the firm, the ERP system still exists. This gives evidence that small organizations are more flexible and motivated to adapt to change and implement an ERP system. Most problems were encountered at early stages of implementation, which can be minimized if deliberate decision making of ERP implementation and proper selection processes were in place. Further, ERP is a good solution for small organizations if they are able to build a relevant in-house system.

Publisher

IGI Global

Subject

Information Systems and Management,Computer Science Applications,Management Information Systems

Cited by 11 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Problems and solutions in adopting information and communication technology in micro and small enterprises;International Journal of Information Systems and Project Management;2024-03-31

2. ERP Post-Implementation Success Assessment;Advances in Library and Information Science;2018

3. An Expert System for Predicting ERP Post-Implementation Benefits Using Artificial Neural Network;Operations and Service Management;2018

4. Investigating Impact of Inter-Organizational Factors in Measuring ERP Systems Success;Advances in Business Information Systems and Analytics;2017

5. Evaluating the Internal and External Factors Toward ERP Success;International Journal of Enterprise Information Systems;2014-10

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