Impact of Digital Transformation via Unified Communication and Collaboration Technologies-Reference-Cited by-同舟云学术

Impact of Digital Transformation via Unified Communication and Collaboration Technologies

Published:2022 Issue: Volume: Page:271-298
ISSN:2327-3429
Container-title:Impact of Digital Transformation on the Development of New Business Models and Consumer Experience
language:
Short-container-title:

Author:

Bolton Anthony D.¹^ORCID,Goosen Leila¹^ORCID,Kritzinger Elmarie¹^ORCID

Affiliation:

1. University of South Africa, South Africa

Abstract

In order to summarize and provide readers with an overview of the content, the purpose of this chapter is stated as describing the design of case study research developed for evaluating the impact of digital transformation on the development of new business models and consumer experiences, against the background of an empirical study into the effects of the introduction of unified communications and collaboration (UC&C) technologies on productivity and innovation within the context of the large-scale global automotive design, manufacturing, and business operations of General Motors (GM).

Publisher

IGI Global

Reference51 articles.

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