The Integration and Implementation of the Internet of Things Through Digital Transformation

Abstract

The purpose of this chapter is to address challenges related to the integration and implementation of the developing internet of things (IoT) into the daily lives of people. Demands for communication between devices, sensors, and systems are reciprocally driving increased demands for people to communicate and manage the growing digital ecosystem of the IoT and an unprecedented volume of data. A larger study was established to explore how digital transformation through unified communication and collaboration (UC&C) technologies impact the productivity and innovation of people in the context of one of the world's largest automotive enterprises, General Motors (GM). An analysis and exploration of this research milieu, supported by a critical realist interpretation of solutions, suggested that recommendations can be made that the integration and implementation of digital transformation, delivered via UC&C technologies, impact productivity and opportunity for driving innovation within a global automotive enterprise.