1. Anthony, P.D. (1986), The Foundations of Management, Tavistock, London.
2. Ashworth, P.D. and Sexton, J. (1990), “On competence”, Journal of Further and Higher Education, Vol. 14 No. 2, pp. 8‐25.
3. Ashton, D., Easterby‐Smith, M. and Irvine, C. (1975), Management Development: Theory and Practice, MCB, Bradford.
4. Atkinson and Meagher, N. (1986), Changing Patterns of Work: How Companies Introduce Flexibility to Meet Changing Needs, Institute of Manpower Studies, Falmer, London.
5. Baum, T. (1995), Managing Human Resources in the European Tourism and Hospitality Industry: A Strategic Approach, Chapman and Hall, London.