1. Aeppel, T. (2002), “On factory floors, top workers hide know‐how from managers”, The Wall Street Journal, 1 July.
2. Arnheiter, E. (2005), “A case study: lean and R&D at Henkel Loctite”, Rensselaer Journal of Management and Technology, Vol. 1 No. 2, pp. 19‐25.
3. The integration of lean management and Six Sigma
4. Ashburn, A. (1977), “Toyota's ‘Famous Ohno System’”, American Machinist, July.
5. Lean viewed as a philosophy