Author:
Guchait Priyanko,Peyton Taylor,Madera Juan M.,Gip Huy,Molina-Collado Arturo
Abstract
PurposeThis study aims to examine the scientific publications related to leadership research in hospitality from 2000 to 2021 by conducting a systematic review (qualitative) and to discuss implications for future research.Design/methodology/approachFor the qualitative approach, the authors conduct an in-depth critique of major leadership theories using 167 articles indexed in the Web of Science Core Collection.FindingsThe findings show that transformational leadership, leader–member exchange and servant leadership are the most prominent leadership topics studied from 2000 to 2021, followed by abusive supervision, empowering leadership, ethical leadership and authentic leadership. A framework is presented highlighting the mediators, moderators, outcomes, sample and research designs used in each of these lines of leadership research. Moreover, 16 areas for further research are identified and discussed.Practical implicationsThis review uncovers scholars’ general lack of regard for how the study of leadership might benefit from examining hospitality as a special and challenging context for leadership and business performance.Originality/valueThis study reviews and critically analyzes leadership research in hospitality using qualitative methods. Therefore, the authors believe this review is of great value to academics and practitioners because it synthesizes and analyzes the field and identifies important research opportunities.
Subject
Tourism, Leisure and Hospitality Management
Reference189 articles.
1. Narcissistic leadership and behavioral cynicism in the hotel industry: the role of employee silence and negative workplace gossiping;International Journal of Contemporary Hospitality Management,2020
2. Fire in the belly: the impact of despotic leadership on employees work-related outcomes in the hospitality setting;International Journal of Contemporary Hospitality Management,2021
3. Abusive supervision and frontline employees’ attitudinal outcomes: the multilevel effects of customer orientation;International Journal of Contemporary Hospitality Management,2020
4. Being ignored at work: understanding how and when spiritual leadership curbs workplace ostracism in the hospitality industry;International Journal of Hospitality Management,2020
5. Seasonal employee leadership in the hospitality industry: a scale development;International Journal of Contemporary Hospitality Management,2020
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