Author:
Liu Wan-Yu,Wang Jie,Chen Joseph S.
Publisher
Emerald Publishing Limited
Reference33 articles.
1. Rejuvenating importance‐performance analysis;Journal of Service Marketing,2011
2. A critical evaluation of importance–performance analysis;Tourism Management,2013
3. How to increase multichannel shopping satisfaction? An adapted Kano-based stage-gate approach to select new technologies;Journal of Retailing and Consumer Services,2020
4. Efficiencies vs. importance-performance analysis for the leading smartphone brands of Apple, Samsung, and HTC;Total Quality Management and Business Excellence,2016
5. Energy saving and environment-friendly element-transfer reactions with industrial application potential;Chinese Chemical Letters,2020