An ISO 9001:2000 quality information system in e‐commerce environment-Reference-Cited by-同舟云学术

An ISO 9001:2000 quality information system in e‐commerce environment

Published:2003-12 Issue:9 Volume:103 Page:666-676
ISSN:0263-5577
Container-title:Industrial Management & Data Systems
language:en
Short-container-title:Industr Mngmnt & Data Systems

Author:

Tan Bertram,Lin Chinho,Hung Hsiang‐chin

Publisher

Emerald

Subject

Industrial and Manufacturing Engineering,Strategy and Management,Computer Science Applications,Industrial relations,Management Information Systems

Reference16 articles.

1. Facilitating implementation of total quality management through information technology

2. Implementing an industrial continuous improvement system: a knowledge management case study

3. Berry, L. and Parasuraman, A. (1997), “Listening to the customer – the concept of a service‐quality information system”, Sloan Management Review, Spring, pp. 65‐76.

4. The structure of quality information system in a computer integrated manufacturing environment

5. Quality Function Deployment (QFD) processes in an integrated quality information system

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