1. Association of Flight Attendants (AFA), (1997), http://www.flight_attendant.org
2. Boyd and Bain (1998), “‘Once I get you up there where the air is rarifed’: health safety and the working conditions of airline cabin crews”, New Technology, Work and Employment, Vol. 13 No. 1, pp. 16‐28.
3. Blyton, P., Lucio, M.M., McGurk, J. and Turnbull, P. (1998), Contesting Globalication: Airline Restructuring, Labour Flexibility and Trade Union Strategies, Cardiff University and the International Transport Workers Federation.
4. British Airways (1999), High Life, March.
5. Cabin Crew ’89 (1999), discussions during the ITF Air Rage Conference, April.