Causes of road projects' delays: a case of Blantyre, Malawi

Abstract

PurposeThe study aims to find the causes of road projects implementation delays in Blantyre, one of the four city councils (CCs) in Malawi.Design/methodology/approachThe study followed a qualitative research approach using a Blantyre City Council (BCC) as a case study. This study combined in-depth, face-to-face interviews with councillors, secretariat staff, consultants, and contractors who worked on the city's road projects. Data gathered were analysed using thematic content analysis. Also, some road project documents were examined.FindingsThe findings from the case study revealed the primary cause of road project construction delays as the shortage of engineers in conducting detailed proposed projects surveys resulting in incomplete project scope definition before contractor's procurement. Other identified factors were service providers delaying the removal of existing public utility infrastructure from project sites, client funding issues, scope changes, and client delays in issuing instructions to the contractors during project implementation. Another factor was the shortage of construction equipment and construction materials experienced by some appointed contractors.Research limitations/implicationsOnly road construction projects and stakeholders operating from Blantyre city, Malawi, were contacted for the study; thus, the findings may not be generalizable.Practical implicationsThere is an urgent need to increase technical employees, especially engineers and other critical technical staff such as quantity surveyors in Blantyre. Employees' conditions of service should be conducive to attract qualified people to undertake effective management and assessment of projects before commencement to identify the feasibility of proposed projects to decrease the rate of road construction project delays.Originality/valueThe study has established Blantyre city's core challenges in implementing its road projects seamlessly and has provided mitigation measures for dealing with the shortcomings.