Service blueprinting effectiveness: drivers of success
Author:
Publisher
Emerald
Subject
Strategy and Management
Reference41 articles.
1. Two Types of Bureaucracy: Enabling and Coercive
2. An Exploratory Investigation of Organizational Antecedents to New Product Success
3. Making Your Service Blueprint Pay Off!
4. Service Blueprinting: A Practical Technique for Service Innovation
5. High versus low formality marketing planning in global industries: determinants and consequences
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