The evolution of retailer, banker and customer relationships: a conceptual framework-Reference-Cited by-同舟云学术

The evolution of retailer, banker and customer relationships: a conceptual framework

Published:1998-07 Issue:6 Volume:26 Page:225-236
ISSN:0959-0552
Container-title:International Journal of Retail & Distribution Management
language:en
Short-container-title:Intl J of Retail & Distrib Mgt

Author:

Alexander Nicholas,Colgate Mark

Publisher

Emerald

Subject

Business and International Management,Marketing

Reference14 articles.

1. Alexander, N. (1996), “A conceptual framework of the role of information technology in the creation of store loyalty”,Sinergie, Vol. 41, pp. 95‐111.

2. EFTPoS: Impact on Channel Relationships

3. Reflections on Relationship Marketing in Consumer Markets

4. Barnes, J. (1995), “The quality and depth of customer relationships”,Proceedings of European Marketing Academy, pp.1,393‐402.

5. Davis, G. (1997), “Safeway launches debit card scheme”,Retail Week, 14 February, p. 2.

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