Getting Emotional about Quality: Questioning and Elaborating the Satisfaction Concept
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Published:2005-12-18
Issue:3
Volume:6
Page:38-55
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ISSN:1598-2688
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Container-title:Asian Journal on Quality
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language:en
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Short-container-title:Asian Journal on Quality
Author:
Lilja John,Wiklund Hakan
Cited by
3 articles.
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