Strengthening Governance in Caquetá: The Role of Web-based Transparency Mechanisms for Public Information

Abstract

Objective: The objective of this study is to evaluate the website of the Caquetá Governorate as a mechanism for transparency and access to public information during the period from 2020 to 2021. Method: This study is framed within a mixed exploratory approach with an inductive method. Data collection techniques include a checklist, a Likert scale questionnaire applied to 30 observers of the Caquetá Governorate, and an interview with a professional expert in the field. Results: The study's results indicate that the Caquetá Governorate's website complies with regulations regarding transparency mechanisms and access to information. However, there are outdated data and documents that make it difficult for people who access the site to find what they are looking for. Discussion: The study's findings reveal a low use of the website, which directly affects citizens' active participation in the public arena and their ability to exercise control functions. Conclusion: It is necessary to implement website dissemination strategies that promote citizen participation and digital democracy as a means of transformation.