COVID-19’S IMPACT ON THE HIGHER EDUCATION SYSTEM IN JORDAN: ADVANTAGES, CHALLENGES, AND SUGGESTIONS

Abstract

Purpose of the study: The present study surveys the reactions of university-level faculty members in Jordan towards their experience with COVID-19's emergency online learning model. It primarily investigates the advantages of switching to online learning, challenges faced, and suggestions for improving the teaching-learning process. Methodology: The study is based on empirical data compiled from the responses of 432 instructors in six Jordanian public and private universities. The data collection instrument consists of a structured open-ended questionnaire, which comprises three constructs: challenges, advantages, and suggestions for improvement. Similar responses were combined in thematic categories and were calculated to obtain frequencies and percentages. Main Findings: Concerning the advantages, e-learning enabled instructors to use new effective teaching tools and acquire new skills. The challenges were mainly related to technology and the Internet, assessment, interaction, and lack of clear vision and regulations by policymakers. Instructors suggested providing better technical support; blending online with traditional learning; offering more training, and improving the assessment tools and designing new ones. Applications of this study: This study is useful for educational leaders and policymakers providing guidance and insights on how higher education institutions have responded to this global health emergency, and how they managed to meet the evolving needs of students and staff. Consequently, the higher education sector should be prepared to operate more efficiently and effectively for any future emergencies. Novelty/Originality of this study: While different studies have investigated the impact of COVID-19 on the education sector globally, little attention has been given to developing countries in the Middle East. To this end, the present study focuses on how COVID-19 has been effective in reshaping and revolutionizing the higher education paradigm in Jordan through highlighting the advantages, challenges, and subsequent suggestions for improvement.