An empirical investigation of the effect of employees’ customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality-Reference-Cited by-同舟云学术

An empirical investigation of the effect of employees’ customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality

Published:2020 Issue: Volume: Page:2147-2158
ISSN:1923-9335
Container-title:Management Science Letters
language:
Short-container-title:10.5267/j.msl

Author:

Aburayya A.,Marzouqi A. Al,Alawadhi D.,Abdouli F.,Taryam M.

Publisher

Growing Science

Subject

General Business, Management and Accounting

Reference1 articles.

1. An empirical investigation of the effect of employees' customer orientation on customer loyalty through the mediating role of customer satisfaction and service quality;Aburayya;Management Science Letters,2020

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