Exploring Service Quality of Low Cost Airlines
Author:
Affiliation:
1. School of Business, Department of Hospitality and Marketing, Lebanese American University, Beirut, Lebanon
Publisher
Informa UK Limited
Subject
Business, Management and Accounting (miscellaneous)
Link
https://www.tandfonline.com/doi/pdf/10.1080/15332969.2019.1665901
Reference63 articles.
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5. Berry, L. L. & Parasuraman, A. (1991). Marketing services: Competing through quality. New York: The Free Press. pp. 3–73
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