Religiosity and consumer behavior: a summarizing review

Author:

Agarwala Ridhi1,Mishra Prashant1,Singh Ramendra1

Affiliation:

1. Indian Institute of Management Calcutta, Kolkata, West Bengal, India

Abstract

This article is a summarizing review on religiosity and consumer behavior. Review findings from marketing literature indicate that religiosity influences consumer outcomes like materialism, intolerance, ethics, and risk aversion. It also impacts consumer attitude toward religious products and economic shopping behavior. A conceptual framework is presented to depict how certain dimensions of religion can explain the psychological mechanisms underlying these effects. Specifically, we propose prayer (religious rituals), religious exclusivism and divine retribution (religious beliefs), frugality (religious values) and religious community involvement and religious identity (religious community) as possible antecedents that drive the previously established differences in consumer behavior. For each of these antecedents, we offer definitions and integrate research findings from psychology, religion and marketing to build testable propositions. This essay complements preceding work and at the same time expands and broadens it by developing theory regarding the causal linkages between religiosity and consumer outcomes.

Publisher

International Association of Management Spirituality & Religion

Subject

Organizational Behavior and Human Resource Management,Religious studies

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