Assessing text mining algorithm outcomes-Reference-Cited by-同舟云学术

Assessing text mining algorithm outcomes

Published:2020-06-25 Issue:2 Volume:3 Page:107-121
ISSN:2573-234X
Container-title:Journal of Business Analytics
language:en
Short-container-title:Journal of Business Analytics

Author:

Ashton Triss¹^ORCID,Evangelopoulos Nicholas²,Paswan Audhesh²,Prybutok Victor R.²^ORCID,Pavur Robert²

Affiliation:

1. Department of Management, Tarleton State University, Stephenville, TX, USA

2. University of North Texas, Denton, TX, USA

Publisher

Informa UK Limited

Subject

Industrial and Manufacturing Engineering,Information Systems,Management Information Systems

Link

https://www.tandfonline.com/doi/pdf/10.1080/2573234X.2020.1785342

Reference56 articles.

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2. Exponentially weighted moving average control charts for monitoring customer service quality comments

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4. Quantitative quality control from qualitative data: control charts with latent semantic analysis

5. Developing and validating e-retailing satisfaction scales with text-mining

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