How leaders exploited the frontline hospitality employees through distress and service sabotage?-Reference-Cited by-同舟云学术

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How leaders exploited the frontline hospitality employees through distress and service sabotage?

Published:2024-02-12 Issue:2 Volume:41 Page:252-271
ISSN:1054-8408
Container-title:Journal of Travel & Tourism Marketing
language:en
Short-container-title:Journal of Travel & Tourism Marketing

Author:

Akram Zubair¹,Chaudhary Swati²,Akram Umair³,Han Heesup⁴

Affiliation:

1. School of Management, Zhejiang University, Hangzhou, China

2. GL Bajaj Institute of Technology and Management, Greater Noida, UP, India

3. The Business School, RMIT University, Ho Chi Minh, Vietnam

4. College of Hospitality and Tourism Management, Sejong University, Seoul, Korea

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/10548408.2024.2309182

Reference104 articles.

1. A Hostility Scale for the California Psychological Inventory: MMPI, Observer Q-Sort, and Big-Five Correlates

2. The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

3. The impact of organizational justice on employee innovative work behavior: Mediating role of knowledge sharing

4. Tackling hotel employees’ turnover: A moderated-mediation analysis of transformational leadership, organisational embeddedness, and community embeddedness

5. Arbuckle, J. L. (2006). Amos 7.0 User’s Guide. Amos Development Corporation.

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Do you feel angry when you are gossiped about? Understanding the mechanism underlying negative workplace gossip and service sabotage;International Journal of Hospitality Management;2024-09

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