Internal corporate social responsibility and customer-oriented organizational citizenship behavior: the mediating roles of job satisfaction, work-family facilitation, life satisfaction, and the moderating role of organizational tenure-Reference-Cited by-同舟云学术

Internal corporate social responsibility and customer-oriented organizational citizenship behavior: the mediating roles of job satisfaction, work-family facilitation, life satisfaction, and the moderating role of organizational tenure

Published:2023-03-30 Issue: Volume: Page:1-21
ISSN:0966-9582
Container-title:Journal of Sustainable Tourism
language:en
Short-container-title:Journal of Sustainable Tourism

Author:

Tang Au Due¹²^ORCID,Luu Tuan Trong³,Chen Wen-Kuo⁴^ORCID,Liu Su-Chuan¹

Affiliation:

1. Department of Marketing and Logistics Management, Chaoyang University of Technology, Taichung City, Taiwan

2. University of Foreign Language Studies - The University of Danang, Da Nang, Vietnam

3. Swinburne Business School, Swinburne University of Technology, Hawthorn, Victoria, Australia

4. Department of Money and Banking, National Kaohsiung University of Science and Technology, Kaohsiung City, Taiwan

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management,Geography, Planning and Development

Link

https://www.tandfonline.com/doi/pdf/10.1080/09669582.2023.2195134

Reference57 articles.

1. CSR and the workplace attitudes of irregular employees: The case of subcontracted workers in Korea

2. Sexual harassment, psychological well-being, and job satisfaction of female tour guides: the effects of social and organizational support

3. Understanding the link between CSR and employee green behaviour

4. How corporate social responsibility contributes to strengthening brand loyalty, hotel positioning and intention to revisit?

5. The impact of internal marketing activities on external marketing outcomes

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