Practical Changes in Reference Services: A Case Study
Author:
Affiliation:
1. University of Colorado Anschutz Medical Campus, Aurora, Colorado, USA
Publisher
Informa UK Limited
Subject
Library and Information Sciences,Health Informatics
Link
https://www.tandfonline.com/doi/pdf/10.1080/02763869.2021.1912567
Reference18 articles.
1. “Cu Facts and Figures,” About the CU System, University of Colorado, last modified July 2020, accessed September 2020, https://www.cu.edu/cu-facts-and-figures#:∼:text=In%20fall%202019%2C%20the%20total,the%202018%2D19%20fiscal%20year
2. Taking a Fresh Look: Reviewing and Classifying Reference Statistics for Data-Driven Decision Making
3. Implementation and Use of the Reference Analytics Module of Libanswers
4. Making Reference Service Count: Collecting and Using Reference Service Statistics to Make a Difference
5. A Case of TMI (Too Much Information): Improving the Usability of the Library's Website through the Implementation of LibAnswers and the A–Z Database List (LibGuides v2)
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1. Improving a Library FAQ: Assessment and Reflection of the First Year’s Use;The Reference Librarian;2023-01-02
2. SERVIÇO DE REFERÊNCIA DE BIBLIOTECA HOSPITALAR: UMA ANÁLISE DAS DEMANDAS DE LEVANTAMENTO BIBLIOGRÁFICO;Perspectivas em Ciência da Informação;2023
3. Ask and you shall receive?: A LibAnswers FAQ usability study;Weave: Journal of Library User Experience;2022-10-27
4. Reinventing Virtual Reference Services during a Period of Crisis: Decisions that Help Us Move Forward;Medical Reference Services Quarterly;2022-01-02
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