Improving a Library FAQ: Assessment and Reflection of the First Year’s Use

Author:

Arce Vanessa1ORCID,Ehrenpreis Michelle1ORCID

Affiliation:

1. Leonard Lief Library, Lehman College, City University of New York, USA

Publisher

Informa UK Limited

Subject

Library and Information Sciences

Reference20 articles.

1. Library Assessment Research: A Content Comparison from Three American Library Journals

2. American Library Association. (2015, October 23). Access to library resources and services. http://www.ala.org/advocacy/intfreedom/access

3. Providing Reference Service in Our Sleep

4. Freytas-Tamura, K. D., Hu, W., Cook, L. R. & Bhaskar, G. (2020, May 26). ‘It’s the death towers’: How the Bronx became New York’s virus hot spot. The New York Times. https://www.nytimes.com/2020/05/26/nyregion/bronx-coronavirus-outbreak.html

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