Understanding team, interpersonal and situational factors is essential for routine communication with patients in the emergency department (ED): A scoping literature review and formation of the ‘T.IP.S’ conceptual framework-Reference-Cited by-同舟云学术

Understanding team, interpersonal and situational factors is essential for routine communication with patients in the emergency department (ED): A scoping literature review and formation of the ‘T.IP.S’ conceptual framework

Published:2016-06-13 Issue:3 Volume:9 Page:210-222
ISSN:1753-8068
Container-title:Journal of Communication in Healthcare
language:en
Short-container-title:Journal of Communication in Healthcare

Author:

Graham Blair,Smith Jason E.

Publisher

Informa UK Limited

Subject

Health Information Management,Communication

Link

http://www.tandfonline.com/doi/pdf/10.1080/10256018808623883

Reference61 articles.

1. Fast healthcare: Brief communication, traps and opportunities

2. Complaints from emergency department patients largely result from treatment and communication problems

3. Why people complain after attending emergency departments

4. Impact of hospitalist communication-skills training on patient-satisfaction scores

5. Physicians' communication skills with patients and legal liability in decided medical malpractice litigation cases in Japan

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