A novel integrated model to increase customer satisfaction
Author:
Publisher
Informa UK Limited
Subject
Industrial and Manufacturing Engineering,Control and Systems Engineering
Link
http://www.tandfonline.com/doi/pdf/10.1080/21681015.2013.851125
Reference22 articles.
1. The influence of time-to-market and target costing in the new product development success
2. A distributed e-commerce system for virtual product development teams
3. Factors influencing visual comfort appreciation of the product form of digital cameras
4. Integrating the Kano model into a robust design approach to enhance customer satisfaction with product design
5. A fuzzy nonlinear model for quality function deployment considering Kano’s concept
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