Integrating the Kano model into a robust design approach to enhance customer satisfaction with product design-Reference-Cited by-同舟云学术

Integrating the Kano model into a robust design approach to enhance customer satisfaction with product design

Published:2008-08 Issue:2 Volume:114 Page:667-681
ISSN:0925-5273
Container-title:International Journal of Production Economics
language:en
Short-container-title:International Journal of Production Economics

Author:

Chen Chun-Chih,Chuang Ming-Chuen

Publisher

Elsevier BV

Subject

Industrial and Manufacturing Engineering,Management Science and Operations Research,Economics and Econometrics,General Business, Management and Accounting

Reference46 articles.

1. Seeking the ideal form: Product design and consumer response;Bloch;Journal of Marketing,1995

2. An adapted multi-criteria approach to suppliers and products selection—An application oriented to lead-time reduction;Bottani;International Journal of Production Economics,2008

3. An approach to the design of a manufacturing cell under economic considerations;Cabrera-Rios;International Journal of Production Economics,2002

4. A fuzzy approach for supplier evaluation and selection in supply chain management;Chen;International Journal of Production Economics,2006

5. Expressing the expected product images in product design of micro-electronic products;Chuang;International Journal of Industrial Ergonomics,2001

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