Using a stakeholder co-design approach to develop interventions for quality improvement based on patient complaints-Reference-Cited by-同舟云学术

Using a stakeholder co-design approach to develop interventions for quality improvement based on patient complaints

Published:2023-03-22 Issue: Volume: Page:1-9
ISSN:2047-9700
Container-title:International Journal of Healthcare Management
language:en
Short-container-title:International Journal of Healthcare Management

Author:

O’Dowd Emily¹²^ORCID,Lydon Sinéad¹³,Rudland Chris⁴,Gillespie Alex⁵⁶,Ahern Elaine⁴,Ward Marie E.⁷⁸,Kane Maria⁶,Reader Tom⁵,O’Connor Paul¹³

Affiliation:

1. Irish Centre for Applied Patient Safety and Simulation, School of Medicine, University of Galway, Galway, Ireland

2. Department of Surgical Affairs, RCSI, Dublin, Ireland

3. Discipline of General Practice, School of Medicine, University of Galway, Galway, Ireland

4. National Complaints Governance and Learning Team, Health Service Executive, Limerick, Ireland

5. London School of Economics, London, UK

6. Quality and Safety Improvement Directorate, St James's Hospital, Dublin, Ireland

7. Quality and Safety Improvement Directorate, St James’s Hospital, Dublin, Ireland

8. Centre for Innovative Human Systems, School of Psychology, Trinity College, The University of Dublin, Dublin, Ireland

Funder

Health Research Board

HSE Quality Assurance and Verification Division

Publisher

Informa UK Limited

Subject

Health Policy,Leadership and Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/20479700.2023.2188717

Reference39 articles.

1. A systematic review of patient complaints about general practice

2. Patient complaints in healthcare systems: a systematic review and coding taxonomy

3. The Influence of Context on Quality Improvement Success in Health Care: A Systematic Review of the Literature

4. O’Dowd E, Lydon S, Lambe K, et al. An analysis of complaints about hospital care in the republic of Ireland international journal for quality in health care. In Press.

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Universal pictures: A lithophane codex helps teenagers with blindness visualize nanoscopic systems;Science Advances;2024-01-12