Can you tell me where to stay? The effect of presentation format on the persuasiveness of hotel online reviews-Reference-Cited by-同舟云学术

Can you tell me where to stay? The effect of presentation format on the persuasiveness of hotel online reviews

Published:2020-06-01 Issue:8 Volume:24 Page:1109-1122
ISSN:1368-3500
Container-title:Current Issues in Tourism
language:en
Short-container-title:Current Issues in Tourism

Author:

Bartosiak Marcin¹^ORCID

Affiliation:

1. Department of Economics and Management, University of Pavia, Pavia, Italy

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management,Geography, Planning and Development

Link

https://www.tandfonline.com/doi/pdf/10.1080/13683500.2020.1765749

Reference73 articles.

1. Bond, S. (2018, June 19). Amazon teams with Marriott to put Alexa in hotels. Retrieved July 9, 2018, from https://www.ft.com/content/84e8f960-736c-11e8-aa31-31da4279a601

2. BrightLocal. (2015). Local consumer review survey. https://www.brightlocal.com/learn/local-consumer-review-survey/

3. BrightLocal. (2017). Local consumer review survey 2016. https://www.brightlocal.com/learn/local-consumer-review-survey/

4. Why do people read reviews posted on consumer-opinion portals?

5. Casado-Díaz, A. B., Andreu, L., Beckmann, S. C. & Miller, C. (2018). Negative online reviews and webcare strategies in social media: effects on hotel attitude and booking intentions. Current Issues in Tourism.

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