A cross-country comparison of accommodation manager perspectives on online review manipulation

Author:

Gössling Stefan123,Zeiss Harald4,Hall C. Michael5ORCID,Martin-Rios Carlos6ORCID,Ram Yael7,Grøtte Ivar-Petter3

Affiliation:

1. School of Business and Economics, Linnaeus University, Kalmar, Sweden

2. Service Management and Service Studies, Lund University, Helsingborg, Sweden

3. Western Norway Research Institute, Sogndal, Norway

4. Department of Business Studies, Harz University of Applied Sciences, Wernigerode, Germany

5. Department of Management, Marketing and Entrepreneurship, University of Canterbury, Christchurch, New Zealand

6. Ecole hôtelière de Lausanne, HES-SO University of Applied Sciences Western Switzerland, Lausanne, Switzerland

7. Department of Tourism Studies, Ashkelon Academic College, Ashkelon, Israel

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management,Geography, Planning and Development

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