1. School of Business and Economics, Linnaeus University, Kalmar, Sweden
2. Service Management and Service Studies, Lund University, Helsingborg, Sweden
3. Western Norway Research Institute, Sogndal, Norway
4. Department of Business Studies, Harz University of Applied Sciences, Wernigerode, Germany
5. Department of Management, Marketing and Entrepreneurship, University of Canterbury, Christchurch, New Zealand
6. Ecole hôtelière de Lausanne, HES-SO University of Applied Sciences Western Switzerland, Lausanne, Switzerland
7. Department of Tourism Studies, Ashkelon Academic College, Ashkelon, Israel