Bots vs. humans: how schema congruity, contingency-based interactivity, and sympathy influence consumer perceptions and patronage intentions-Reference-Cited by-同舟云学术

Bots vs. humans: how schema congruity, contingency-based interactivity, and sympathy influence consumer perceptions and patronage intentions

Published:2021-07-21 Issue: Volume: Page:1-30
ISSN:0265-0487
Container-title:International Journal of Advertising
language:en
Short-container-title:International Journal of Advertising

Author:

Lou Chen¹^ORCID,Kang Hyunjin¹^ORCID,Tse Caleb H.²^ORCID

Affiliation:

1. Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore, Singapore

2. Division of Marketing, Nanyang Business School, Nanyang Technological University, Singapore, Singapore

Funder

Tier 1 grant from Singapore’s Ministry of Education

CoHASS Incentive Scheme at NTU

Publisher

Informa UK Limited

Subject

Marketing,Communication

Link

https://www.tandfonline.com/doi/pdf/10.1080/02650487.2021.1951510

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4. THE INTERNATIONAL ASSIGNEE: THE RELATIVE IMPORTANCE OF FACTORS PERCEIVED TO CONTRIBUTE TO SUCCESS

5. Consulting support during conceptual database design in the presence of redundancy in requirements specifications: an empirical study

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