1. The Bessie Morgan Marshall Professor of Hospitality Management, Dedman School of Hospitality Management, Florida State University, Tallahassee, FL, USA
2. School of Hotel, Restaurant and Tourism Management, College of Hospitality, Retail and Sport Management, University of South Carolina, Columbia, SC, USA
3. Dedman School of Hospitality, Florida State University, Tallahassee, Florida, USA
4. Rosen College of Hospitality Management, University of Central Florida, Orlando, FL, USA