Attributes of the coffee shop business related to customer satisfaction-Reference-Cited by-同舟云学术

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Attributes of the coffee shop business related to customer satisfaction

Published:2018-10-04 Issue:6 Volume:21 Page:628-641
ISSN:1537-8020
Container-title:Journal of Foodservice Business Research
language:en
Short-container-title:Journal of Foodservice Business Research

Author:

Lee Won Seok¹,Moon Joonho²^ORCID,Song Myungkeun³

Affiliation:

1. Department of Tourism and Recreation, Kyonggi University, Suwon, Korea

2. Department of Tourism Administration, Kangwon National University, Chooncheon, Korea

3. School of hospitality Management, Pennsylvania State University, University Park, Chooncheon, PA, USA

Funder

This work was supported by Kyonggi University Research Grant 2017

Publisher

Informa UK Limited

Subject

Food Science

Link

https://www.tandfonline.com/doi/pdf/10.1080/15378020.2018.1524227

Reference73 articles.

1. Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks

2. Airline customer satisfaction and loyalty: impact of in-flight service quality

3. Captivating company: dimensions of attractiveness in employer branding

4. High tech meets high touch in upscale hotels

5. LineKing: Coffee Shop Wait-Time Monitoring Using Smartphones

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2. How employee-guest interactions and welcome hospitality create brand attitudes for first-time hotel customers;Asia Pacific Journal of Marketing and Logistics;2024-07-25

3. Assessing the Relationship of Service Quality and Attributes of Selected Coffee Shop to Customer Satisfaction in Poblacion, Valencia City, Bukidnon;International Journal of Innovative Science and Research Technology (IJISRT);2024-06-20

4. Las tiendas especializadas de café y su rol en la creación de valor agregado;Sociedad y Economía;2024-06-08

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