Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks-Reference-Cited by-同舟云学术

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Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks

Published:2018-03 Issue: Volume:7 Page:1-11
ISSN:2212-571X
Container-title:Journal of Destination Marketing & Management
language:en
Short-container-title:Journal of Destination Marketing & Management

Author:

Ali Faizan,Kim Woo Gon,Li Jun,Jeon Hyeon-Mo

Publisher

Elsevier BV

Subject

Marketing,Strategy and Management,Business and International Management,Tourism, Leisure and Hospitality Management

Reference109 articles.

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2. Cultural tourism in Istanbul: The mediation effect of tourist experience and satisfaction on the relationship between involvement and recommendation intention;Altunel;Journal of Destination Marketing & Management,2015

3. Customer satisfaction and shareholder value;Anderson;Journal of Marketing,2004

4. Structural modeling in practice: A review and recommended two-step approach;Anderson;Psychological Bulletin,1988

5. Case study on tour guiding: Professionalism, issues, and problems;Ap;Tourism Management,2001

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