Assessment of healthcare service quality effect on patient satisfaction and care outcomes: A case study in India-Reference-Cited by-同舟云学术

Assessment of healthcare service quality effect on patient satisfaction and care outcomes: A case study in India

Published:2023-10-18 Issue:3 Volume:10 Page:
ISSN:2331-1975
Container-title:Cogent Business & Management
language:en
Short-container-title:Cogent Business & Management

Author:

K S Swathi¹^ORCID,Barkur Gopalkrishna²,G Somu³^ORCID

Affiliation:

1. Prasanna School of Public Health, Manipal Academy of Higher Education, Manipal, India

2. Manipal Institute of Technology, Manipal Academy of Higher Education, Manipal, India

3. Kasturba Medical College, Manipal Academy of Higher Education, Manipal, India

Funder

Not applicable

Publisher

Informa UK Limited

Subject

Marketing,Management Science and Operations Research,Organizational Behavior and Human Resource Management,Strategy and Management,Business, Management and Accounting (miscellaneous),Accounting,Business and International Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/23311975.2023.2264579

Reference83 articles.

1. Measuring perceived service quality for public hospitals (PubHosQual) in the Indian context

2. Evaluation of service quality from patients’ viewpoint

3. Patient Satisfaction in Medicine and Dentistry

4. Factors influencing patient satisfaction in primary healthcare clinics in Kuwait

5. Relationships between patient flow problems, health care services, and patient satisfaction: an empirical investigation of the emergency department

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