Satisfaction-based patient classification: Improving the quality of healthcare services-Reference-Cited by-同舟云学术

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Satisfaction-based patient classification: Improving the quality of healthcare services

Published:2024-07-18 Issue: Volume: Page:1-14
ISSN:2047-9700
Container-title:International Journal of Healthcare Management
language:en
Short-container-title:International Journal of Healthcare Management

Author:

Bezerra de Oliveira Lucas Ambrósio¹^ORCID,Gonzaga de Albuquerque André Philippi²^ORCID,Corrêa de Carvalho Raíssa Souto Maior³^ORCID,Becerra Claudia Editt Tornero⁴^ORCID,Dumke de Medeiros Denise⁴^ORCID

Affiliation:

1. Engineering Department, Universidade Federal Rural do Semi-Árido - UFERSA, Brazil

2. Production Engineering Department, Universidade Federal de Pernambuco -UFPE, Recife, Brazil

3. Business Administration Department, Universidade de Pernambuco – UPE, Recife, Brazil

4. Production Engineering Department, Universidade Federal de Pernambuco – UFPE, Recife, Brazil

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/20479700.2024.2379179

Reference70 articles.

1. Coronavirus crisis and health care: learning from a service ecosystem perspective

2. Learning from Pandemics Past and Present for Service Theory and Practice

3. The Most Important Telemedicine Patient Satisfaction Dimension: Patient-Centered Care

4. Understanding patient satisfaction and loyalty in public and private primary health care;Setyawan FEB;J Public Health Res,2020

Dental Facilities During the New Corona Outbreak: A SWOT Analysis

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