A Bot and a Smile: Interpersonal Impressions of Chatbots and Humans Using Emoji in Computer-mediated Communication
Author:
Affiliation:
1. Department of Communication Studies, University of Iowa, Iowa City, Iowa, USA
2. School of Communication, Western Michigan University, Kalamazoo, Michigan, USA
Publisher
Informa UK Limited
Subject
Communication
Link
https://www.tandfonline.com/doi/pdf/10.1080/10510974.2020.1725082
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