The Signalling Theory: The Key Role of Quality Standards in the Hotels Performance
Author:
Affiliation:
1. Faculty of Commerce, Tourism and Social Sciences, University of Oviedo, Oviedo, Spain
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/1528008X.2019.1633722
Reference62 articles.
1. When quality signals talk: Evidence from the Turin hotel industry
2. Organisational behaviour and strategies in the adoption of certified management systems: an analysis of the Spanish hotel industry
3. Does Tourism Eco-Certification Pay? Costa Rica’s Blue Flag Program
4. Identifying the critical determinants of TQM and their impact on company performance
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