Innovative Service Behaviors of Hotel Employees: An Internal Service Perspective
Author:
Affiliation:
1. Hospitality Management Department, Hungkuo Delin University of Technology, Taiwan, Taiwan, R. O. C
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management
Link
https://www.tandfonline.com/doi/pdf/10.1080/1528008X.2022.2051220
Reference56 articles.
1. The Effect of Internal Marketing on Organizational Commitment from Market-Orientation Viewpoint in Hotel Industry in Iran
2. Internal marketing issues and challenges
3. Service Quality and Customer Loyalty in Ghana’s Hotel Industry: The Mediation Effects of Satisfaction and Delight
4. Internal Relationship Marketing: Korean Casino Employees’ Job Satisfaction and Organizational Commitment
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