Systematic Review: Trust-Building Factors and Implications for Conversational Agent Design
Author:
Affiliation:
1. Media and Information, Michigan State University, East Lansing, Michigan, USA
2. Department of Information Science, Drexel University, Philadelphia, Pennsylvania, USA
Publisher
Informa UK Limited
Subject
Computer Science Applications,Human-Computer Interaction,Human Factors and Ergonomics
Link
https://www.tandfonline.com/doi/pdf/10.1080/10447318.2020.1807710
Reference80 articles.
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3. Relational agents
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