Does mass customization pay? An economic approach to evaluate customer integration

Author:

Piller Frank T.1234,Moeslein Kathrin1234,Stotko Christof M.1234

Affiliation:

1. a TUM Business School , Department of General and Industrial Management, Technische Universität München (TUM) , Leopoldstrasse 139, 80804 Munich, Germany E-mail:

2. b Advanced Institute of Management Research , London Business School , 6–16 Huntsworth Mews, London, NW1 6DD, UK E-mail:

3. c TUM Business School , Department of General and Industrial Management, Technische Universität München (TUM) , Leopoldstrasse 139, 80804 Munich, Germany E-mail:

4. d TUM Business School , Department of General and Industrial Management, Technische Universität München (TUM) , Leopoldstrasse 139, 80804 Munich, Germany E-mail:

Publisher

Informa UK Limited

Subject

Industrial and Manufacturing Engineering,Management Science and Operations Research,Strategy and Management,Computer Science Applications

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