Preparing for, withstanding, and learning from sales crises: Implications and a future research agenda

Author:

Dugan Riley1ORCID,Chaker Nawar N.2,Nowlin Edward3,Deeter-Schmelz Dawn3ORCID,Rangarajan Deva4ORCID,Agnihotri Raj5ORCID,Itani Omar S.6ORCID

Affiliation:

1. School of Business, University of Dayton, Dayton, Ohio, 45469, USA

2. E.J. Ourso College of Business, Louisiana State University, Baton Rouge, Louisiana, 70803, USA

3. College of Business Administration, Kansas State University, Manhattan, Kansas, 66506, USA

4. IESEG School of Management, 1 Parvis de la Defense, Paris la Defense, 92044, France

5. Ivy College of Business, Iowa State University, Ames, Iowa, 50011, USA

6. Adnan Kassar School of Business, Lebanese American University, Beirut, Lebanon

Publisher

Informa UK Limited

Subject

Management of Technology and Innovation,Human Factors and Ergonomics

Reference86 articles.

1. Why Are Some Salespeople Better at Adapting to Organizational Change?

2. Amaro, Silvia. 2020. “IMF Revises Its Global GDP Forecast Higher, But Warns the Economy Remains “Prone to Setbacks.” CNBC, October 13, 2020. https://www.cnbc.com/2020/10/13/imf-world-economic-outlook-2020-amid-coronavirus-crisis.html on June 16, 2021.

3. Crisis Communication Research in Public Relations Journals: Tracking Research Trends over Thirty Years

4. Stealing thunder: Analysis of the effects of proactive disclosure of crisis information

5. Workplace Spirituality and the Selling Organization: A Conceptual Framework and Research Propositions

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